Shipping and Returns

RETURNS, EXCHANGES, AND REFUNDS

At Saaria Inc, your satisfaction is our top priority. If for some reason you receive a defective Curtain or a misplaced one, we will gladly accept a return or exchange within 15 days of delivery.

For custom-made curtains- Our Curtains are custom-made, so If you change your mind about a curtain or decide that you don't need it, we won't accept any return or exchange. We request customers to inspect the curtains | product received as soon as it gets delivered to ensure that you have plenty of time to take advantage of our 15-day return policy & if you can, give a review on the purchased product's page at www.saaria.ca it will be highly appreciated. In case of any mistake from our side, simply let us know what you need, and we'll be happy to make sure you are a satisfied customer.

Refunds are processed within 2-4 business days of the returned item(s) being received at our warehouse and all refunds are issued back to your original form of payment. All items are thoroughly inspected before exchanges or refunds are granted. Please note that items returned in a condition other than new and unused will receive a refund appropriate to the condition of the returned item, generally 50% of your order, per the extent of the damage. Except in cases where transit time exceeds the option selected, shipping charges are not refundable. Custom Orders & Cancellations Saaria Inc Only offers exchanges On Custom Made Curtains if there is any mistake from our end. (No Refund at all)

CONTACT:

EMAIL: SALES@SAARIA.CA
CALL: : +1 (437) 601-5445

Shipping 

All shipments are fully insured. While we are not responsible for items lost, delayed, or damaged during transit by the shipping company, we always work closely with both the customer and carrier to help resolve any issue quickly and fairly.

Once a package is delivered in Canada, customers should inspect it immediately for any damage or missing items. If any issue is found, please note it on the delivery receipt and contact both the carrier and us as soon as possible, as shipping companies have time limits for filing claims.

We also recommend taking clear photos or videos of any damaged package or missing items, as this may be required during the claim process.

The shipping carrier is responsible for safe delivery during transit, and responsibility transfers to the customer once the package has been delivered.